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Help center

Straight answers about searches, results, usage, and exports.

Start with the core workflow, understand the product language, and know what happens when research is incomplete.

Illustrative product preview

Clear search statuses

Ready
queued → running

Completed or timed out

Records

Structured

Contacts

When found

Export

CSV

Status explainedReady
Partial results retainedReview
Download when availableReview

Start here

Build a list without learning the whole system first.

  1. 01

    Choose

    Select a business type and location, then review the available count.

  2. 02

    Review

    Open the result preview to inspect contact details. Use Leads to filter and organize businesses across your workspace.

  3. 03

    Use

    Download the list as CSV. Growth and Professional can also organize research into campaigns and client groups.

Using Lead Gatherer

Answers for your day-to-day work.

01

Get help or report incorrect data

Open Help & support in your account navigation. Include the search ID, campaign ID, or business website. Your request and administrator replies remain available in your account; never include passwords or API keys.

02

Choose a focused market

Start with one business type and a clear location. Starter reads the existing lead library; Growth and Professional can add new research when needed.

03

Understand search statuses

Queued is waiting, Running is processing, Completed finished normally, Timed out reached its runtime limit, and Failed encountered another error.

04

Keep timed-out results

A timed-out search can still contain useful partial results. When records exist, preview and CSV download remain available.

05

Open large results quickly

The on-screen table loads a small page of rows for speed. The downloaded CSV contains the complete available result set.

06

Use contact enrichment carefully

When enabled, Lead Gatherer checks public business websites. Missing emails or contact pages remain empty rather than being invented.

07

Understand monthly capacity

A business delivered to the same workspace counts once per calendar month, even when it appears in more than one search. Capacity resets on the 1st at 00:00 UTC, independently of your billing date.

08

Group work into campaigns

Growth and Professional can group related searches. Professional also supports city-by-city campaigns across a state, within campaign limits.

09

Connect API and MCP access

Growth includes read access. Professional includes read and create access through scoped keys managed in API & integrations.

Plain-language glossary

What the product terms mean.

Lead library

Businesses already available for a business type and area. Starter builds lists from this library.

Live research

New research started by Growth or Professional when suitable library coverage needs to be expanded.

Prepared list

The businesses selected from available results and retained for review or download.

Unique delivered lead

A business that uses monthly capacity only the first time it is delivered to a workspace during that calendar month (UTC).

Result preview

A limited view that keeps large result sets quick to open. Preview filters apply to the loaded records; use Leads for workspace-wide filters.

Opportunity score

A review aid based on missing website or contact details, social links, and rating or review-count signals. It is not a prediction of purchase intent.

Contact completeness

A measure of which contact fields are present, not whether the details are accurate or an email is deliverable.

Responsible use

Review results before use and follow applicable privacy, marketing, anti-spam, and do-not-contact requirements.

Read the Acceptable Use Policy
Help center | Lead Gatherer